Call Center Representative-Family Call Center-Full Time
The Parker Jewish Institute, located in New Hyde Park, NY, is seeking dedicated Call Center Representatives to join our team of professionals on a full time basis in our Family Call Center.
Parker's Family Call Center is an important communications link for family members of our patients and residents, providing excellent customer service and serving as a dedicated hot line to address patient and family concerns.
The Call Center Representative serves as the point of contact for questions, problem solving and as a resource for family members and loved ones calling the facility. He or she is responsible for providing accurate, prompt, friendly and courteous service and will manage calls from families, resolving or escalating concerns when necessary to provide excellent customer service.
Responsibilities Include:
Position Qualifications:
This position offers a competitive salary supported by an excellent benefit package including health insurance, 401(k), paid time off, free parking and more. Qualified applicants are encouraged to apply immediately.