Database Analyst

The primary responsibilities for this role will include: 

• Manage the ongoing customization, configuration, and maintenance of the organization’s CRM software solution, Microsoft Dynamics 
  

• Develop and document data standards, policies, and processes   
  

• Create customized dashboards, reports, and visualizations for internal teams and external stakeholders 
  

• Analyze donor and potential donor data to identify actionable patterns, trends, and insights to assist planning  
  

• Connect data and information from various other sources with the CRM platform  
  

• Validate new and existing donor data in system 
  

• Continuously monitor CRM data integrity and implement enhancements  
  

• Stay current on best practices and developments in CRM and data analytical technologies to provide recommendations and keep the organization functioning at the highest capacity in terms of data management 
  

• Manage the organization’s external IT consultant and provide day-to-day support for staff IT needs. 
  

• Other duties as needed. 
  

• Bachelor’s degree in Information Systems, Computer Science, or relevant field 
  

• Minimum of three (3) years of experience with CRM platforms and data analytics 
  

• Proficiency with CRM tools, particularly Microsoft Dynamics 
  

• Broad computer and information technology knowledge 
  

• Deep understanding of statistical and analytical concepts  
  

• Meticulous attention to detail with data 
  

• Excellent written/verbal communication and presentation abilities