JDC has an exciting opportunity for an operations professional who wants to help the Resource Development (RD) team take their operations to the next level in this brand-new position. The Director, Fundraising Operations (also known as Director, Resource Development Operations) serves as a leader and member of the RD Senior Management Team (SMT). This is a crosscutting role within a 60+ person fundraising team, which is expected to oversee the departmental Budget, Operations, Business Plan, Project Management and Fundraising Systems, used by the fundraisers. The Director, RD Operations is a strategic partner, passionate supporter of the JDC mission, and is dedicated to streamlining and optimizing RD operations and thereby strengthen and enhance its fundraising goals and strategy.
JDC's Global RD department is driven by JDC's historic mission, as we cultivate and grow relationships with major philanthropists worldwide to secure resources for JDC’s global Jewish humanitarian efforts. Our department comprises a highly motivated and dynamic team that is committed to excellence in all we do. Our team encourages creative thinking, leadership, and the exploration of new, effective, and collaborative ways for achieving top fundraising results. We invest in our team by equipping them with tools and coaching for success, and we thrive on learning and growing together.
Thinking about applying?
Frequently cited statistics show that historical biases in hiring lead to fewer applications from underrepresented groups due to a false perception that they must meet 100% of the qualifications. We encourage you to break that statistic and apply if you meet a majority of the requirements. We look forward to your application.
What will you do as a Director, Fundraising Operations?
Budget Management
- Manage Resource Development annual global budget including forecasting requirements, monitoring departmental expenditures and income
Fundraising System Data Management, Reporting, Analysis & Evaluation
- Oversee Resource Development’s data management, serve as the liaison to the IT and Gift Processing and Analytics Departments regarding reporting, analysis, and evaluation work
- Head up the implementation on behalf of RD of a fundraising system upgrade and future changes, including defining business rules and serving on an inter-departmental Project Management Team
- Identify and present high-level analytics related to the RD efforts to JDC and external stakeholders, in collaboration with colleagues
- Collaborate with IT, Project Management and Gift Processing and Analytics Departments to ensure data informs and guides strategic Resource Development efforts
Operations
- Plan Global RD Forums, including coordination of RD role in Board Meetings
- Lead oversight and management of RD projects
- Review and update department policies and procedures
Strategy and Planning
- Work with CAO and SMT to facilitate annual planning process, including setting the long term and short-term planning priorities, fundraising goals and metrics, and board meeting planning
- Develop and execute 3–5-year business plan for the department
Supervisory and Additional Responsibilities
- Supervise the RD Systems and Donor Services teams
- Supervise an Administrative Assistant
- Networks, benchmarking best-practices, participating in professional societies
What qualifications are required to be our Director, Fundraising Operations?
- Advanced budgeting and financial experience across monitoring, forecasting, and operations, including experience with multiple locations globally
- Relevant training in an advanced degree, such as a master’s degree in business administration, nonprofit management, system science, statistics, or related fields, required
- Strategic and operational mindset
- Experience with business plan design and implementation
- Experience with change management, propelling change, supervising during organizational change processes, and generating buy-in
- Strong skill and experience in qualitative data gathering, analysis, and reporting; ability to use hard data and metrics to back up assumptions and develop cases
- Project management expertise; ability and experience with prioritizing and managing multiple concurrent projects while delivering timely and accurate results
- Ability to work effectively with IT to implement appropriate technologies, able to translate fundraiser needs to technical experts
- Comfortable working in a complex, global, and fast-paced organization
- Ability to work both on one’s own and in a team environment
- Sensitivity when working with highly confidential information and ability to maintain discretion
- Strong verbal and written communication skills and ability to explain complex insights with clarity and precision
- Excellent relational skills; ability to resourcefully network internally and build trust and report
- Experience with Raisers Edge or other fundraising CRM systems and other relational databases
Additional Preferred Skills and Competencies:
- Leadership and management experience in a philanthropic field
- Familiarity with Jewish organizations
- Passion for humanitarian work and/or global Jewish service strongly preferred
Additional Details
- Employment Type: Full-time
- Hours: 35 hours/week, 8:45 AM – 4:45PM with a 1-hour lunch break
- Location: Hybrid from New York, NY in office Tuesdays and Thursdays; Flexibility for early calls across global time zones and for periodic work on Sundays as needed, as our Israel colleagues work Sunday – Thursday.
- Reports to: Chief Advancement Officer
- Job Function/Department: Resource Development
- Other: Ability to travel internationally and nationally approximately 4 times per year
What are the compensation and benefits for a Director, Fundraising Operations?
This is a full-time position paid semi-monthly at a salary of $160,000-$175,000 per year; in determining where a candidate falls in that range JDC considers several factors, including skills and experience, internal equity, and cost of living in location of work. This role is exempt per the FLSA.
We offer an excellent benefits package, including but not limited to:
- 100% paid medical and dental insurance for employee coverage
- Paid time off, including 20 vacation days, 20 sick days, 3 personal days, 10 national holidays, and up to 14 Jewish holidays depending on the Jewish calendar for any given year
- 12 weeks of paid parental leave for full-time staff who have worked with JDC for at least 1 year
- 403(b) with JDC contributions of 6.5% of salary
- Flexible Spending Accounts (FSA), commuter benefits, and life insurance
- Learning & Development: Ongoing opportunities for professional development through workshops and trainings with our internal L&D program
- Food Perks: Bagel Thursdays and beverages/snacks in the office for on-site and hybrid employees
Why work at JDC?
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The People – What we hear most from our team members is that they enjoy working with others who share their passion for doing good; Our staff aim to use their skills to make a positive difference in the lives of others
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A Global Environment – you will have the opportunity to develop a global perspective, working with staff from the U.S., Israel, the Former Soviet Union, and all over the world
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Tikkun Olam – This Jewish value of “repairing the world” is deeply important to us. Collectively we are dedicated to making a positive impact on the lives of others
Equal Employment Opportunity
JDC is proud to be an equal opportunity employer. As the world’s leading global Jewish humanitarian organization, we are committed to treating people with compassion and respect. All qualified applications will be considered for employment without regard to age, race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, pregnancy, reproductive health decision-making, marital status, height, weight, disability, mental disorder, familial status, veteran status, genetic information, AIDS/HIV-positive status, victim of domestic violence, sex offenses or stalking, or any other protected characteristic as established by law.
Apply Now!
Submit your resume and cover letter here.
Application Deadline: Rolling
Expected Start Date: ASAP
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About JDC
JDC -- the American Jewish Joint Distribution Committee or "The Joint" -- is the leading Jewish humanitarian organization, working in 70 countries to lift lives and strengthen communities. We rescue Jews in danger, provide aid to vulnerable Jews, develop innovative solutions to Israel’s most complex social challenges, cultivate a Jewish future, and lead the Jewish community’s response to crises. For over 100 years, our work has put the timeless Jewish value of mutual responsibility into action, making JDC essential to the survival of millions of people and the advancement of Jewish life across the globe.
For more information, please visit www.JDC.org.