Director of Case Management, Aging and Nutrition

Position Title: Director of Case Management

Organization: Jewish Family Service of San Diego

Department: Aging and Nutrition

Position Type: Full-Time (37.5+ hours/week), Exempt

Work Setting: Hybrid

Reports To: Senior Director of Aging and Nutrition

Pay Range: $75,000-$80,000/year

Total Compensation: 

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees


• Generous employer 401(k) contributions


• Employer-covered life insurance

Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Paid vacation time and sick leave


• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays


• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

Position Overview:

JFS is looking for a compassionate, mission-driven individual to lead the case management team as the Director of Case Management. In this role, you have the opportunity to use your evaluation skills and collaboration experience to make a meaningful difference in your community and help change lives across San Diego. The Director of Case Management leads a robust case management team ranging from community case management, Project Sarah- intimate partner violence support services, enhanced case management and resource navigation. This position reports directly to the Senior Director of Nutrition and Aging and works closely with the Director of Nutrition, Director of Aging Connections, Director of Transportation and the rest of Jewish Family Service.

Responsibilities:

Care Coordination

• Oversee coordination of care plans for enrolled individuals


• Monitor caseloads and progress towards goals


• Foster trauma informed and culturally competent case management


• Lead and supervise the case management team, including recruitment, training, performance evaluation, and professional development


• Monitor and improve workflow processes to optimize case management effectiveness and enhance the quality of care 

Contract Compliance

• Ensure program is fulfilling contract deliverables and meeting compliance requirements


• Develop and implement quality assurance measures, tracking case management outcomes to ensure effective care delivery


• Regularly review and analyze case data to identify areas for improvement and implement changes as needed

Resource and Financial Management

• Collaborate with the finance department to review and report on budget


• Track program expenditures and revenue


• Work with accounting and third-party billers to ensure accurate and timely reimbursement for health care contracts

Internal and External Collaboration

• Foster internal connections with JFS services to ensure


• Foster partnerships with other organizations to fulfill unmet needs

Skills/Experience/Abilities That Are a Must-Have:

• Master’s level education such as MSW


• At least three years of supervisory experience


• Strong leadership and team management skills


• Excellent communication and interpersonal abilities to work with stakeholders (internally and externally) and those we serve


• Analytical skills with the ability to interpret case data and implement process improvements


• Proficiency in case management software and electronic health records (EHR)

Important Notice:

Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).

About Jewish Family Service of San Diego
Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community.  For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving.  At Jewish Family Service, we believe our employees are the backbone of our Agency.  We strive to ensure that each employee is treated with dignity and respect.  Our goal is your success.  Come work at JFS and be our partner in Moving Forward Together.  To learn more about JFS, please visit jfssd.org. 

*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.