Financial Assistance Specialist-Court Eviction Program
Jewish Family & Community Services
On-site
Jacksonville, United States
FINANCIAL ASSISTANCE SPECIALIST - COURT EVICTION PROGRAM
FULL TIME
Jewish Family & Community Services has been invested in the success of Northeast Florida since 1917, strengthening the entire community through services that aid people of all ages, races, religions, sexual orientations and backgrounds. While our quality programs may be diverse, they are unified by our guiding mission: to help people help themselves.
Job Summary:
Coordinates distribution of funds to individuals and families requiring emergency financial assistance.
Primary Job Functions:
- Conduct face-to-face interviews with clients to determine nature and degree of needs including personal, financial, family, adjustments, employment, food, housing and other basic needs.
- Secure information on financial and social factors contributing to client’s situation.
- Determine eligibility for emergency financial assistance funds and services.
- Refer clients to appropriate JFCS and community resources.
- Enter case activity into Client Track, HMIS and ECR within 24 hours.
- Staff cases with supervisor; reconcile and report on discrepancies and problems.
- Distribute client satisfaction and follow-up surveys to Financial Assistance clients, per grant specifications.
- Run JEA maintenance of housing report on sample of Financial Assistance and clients, per grant specifications.
- Maintain documents and records for audits, in compliance with funder, JFCS and COA standards.
- Complete other duties as assigned.
Competitive salary, strong benefits package, and Internal advancement opportunities are all a priority at JFCS.
Minimum Qualifications:
Education: Bachelors Degree is preferred but not required. A High School Diploma is required.
Experience: One year experience in finance, business, or social services environment including presentation skills. Knowledge of group dynamics and skills in leading group discussions.
Other Requirements:
- Clear a Level II background screening.
- Clear a reference check (professional and personal).
- Clear a local background check from Duval County and the County in which you reside.
- Clear a substance abuse screen.
- Provide a copy of all degrees/diplomas prior to your first day of employment.
- Clear a Motor Vehicles Records check.
- Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit www.dhs.gov/e-verify).