Scheduled Hours

37.5

Position Summary

The H.E.A.L Team member will serve as the first point of contact when an individual eligible for the Life Outside of violence (LOV) program arrives at the Emergency Department of one of the two adult partnering Level 1 Trauma Centers (Barnes Jewish Hospital, SSM St. Louis University Hospital). The person in this position will provide outreach and information about the LOV program to potential participants while they are in the hospital or in the community.

Job Description

Provide support to patients/families in the hospital at time of care for of injury.

• Respond to in-coming patients and/or their families that have been violently injured or meet any other LOV criteria while they are in the hospital emergency department and/or inpatient trauma unit.
• Check in with patients that meet LOV criteria and currently hospitalized for propose of enrollment.
• Correspond with Outpatient H.E.A.L. Team worker to ensure proper communication.
• Check in with hospital social worker to ensure all patients that are eligible for LOV programming have been identified and provided with crisis support and engagement for possible program enrollment.

Completion of required administrative tasks.

• Track hours and mileage accurately for invoicing procedures. 
• Provide regular reports on progress of work to supervisors.
• Maintain list of LOV eligible participants currently in outreach.
• Document all activity in a consistent, accurate and timely manner as required.

Maintain communication with LOV team to ensure quality service.

• Participate in weekly team staff meetings.
• Participate in daily check in meetings with supervisor.
• Communicate through expected documentation processes (EPIC and RedCap).
• Check email a minimum of once per shift.
• Attend and participate in all required LOV staff trainings.
• Attend and participate in professional development opportunities as identified by leadership.

Provide patients/families/communities with resources.

• Make appropriate community referrals based on needs assessment.
• Maintain relationships with other community members and organizations related to violence prevention activities and approaches.  
• Provide follow-up crisis support and engagement as needed in efforts to support patients in the outreach phase.
• Attend and help facilitate community events related to reducing community violence.

Working Conditions:

Job Location/Working Conditions

• Normal office environment
• Alternative work schedule as regular part of job (on-call, shifts, evening, weekends)
• Patient care setting

Physical Effort

• Typically sitting at desk or table
• Repetitive wrist, hand or finger movement
• Ability to move to on and off-campus locations

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications:

No specific certification is required for this position.

Work Experience:

No specific work experience is required for this position.

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Qualifications

• Five years of relevant experience in effectively fostering strong relationships with people in neighborhoods that are affected by violence and trauma.
• Experience working with at risk, gang involved, or youth and/or adults impacted by violence.
• Personal experience in overcoming violence/incarceration/violence-related injuries/gang involvement/the criminal justice system.

Preferred Qualifications

Education:

No additional education beyond what is stated in the Required Qualifications section.

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Adaptability, Communication, Criminal Justice System, Crisis Interventions, Crisis Intervention Training, Data Entry, Detail-Oriented, Diversity Awareness, Flexible Mindset, Following Instructions, Following Protocols, Gang Prevention, High Reliability, Online Searching, Prisons, Professional Standards, Punctuality, Relationship Building, Social Interaction, Teamwork Orientation, Violence Prevention, Word Proccessing, Youth Outreach

Grade

C06-H

Salary Range

$17.34 - $25.40 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.