Housing Manager, Desert

Position Title: Housing Manager

Organization: Jewish Family Service of San Diego

Department: Desert Programs

Position Type: Full-Time (37.5+ hours/week), Exempt

Work Setting: Onsite

Reports To: Director of Supportive Housing

Pay Range: $66,560 - $70,000/year

Total Compensation:  

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

Position Overview: 

The Housing Manager delivers assistance crucial to enhancing/improving a client’s standard of living, emotional health, physical health, and community health.  The Housing Manager strives to remove barriers that are impeding upon a person’s level of self-sufficiency.  Additionally, this position is responsible for the implementation of housing quality standards and property maintenance as necessary and supervising all Housing Coordinator staff.

Responsibilities:

• Responsible for oversight of daily operations of the housing team
• Oversee residential properties addressing any safety and maintenance issues
• Update and monitor all client housing files
• Monitor and implement all Housing Quality Safety inspections as mandated by HUD
• Responsible for all aspects of work order process and follow-up with staff, clients, and property management companies
• Verification and calculation of client rent. Oversee all aspects of client rental payments and completing needed documentation
• Assist and oversee all reasonable accommodation and modification needs.
• Be familiar with Fair Housing Laws
• Respond to staff and client needs
• Work independently
• Assist with move-in and move-out of clients
• Maintain inventory of all program supplies
• This position will interact with clients and maintain confidentiality on a consistent basis
• Oversight of donation pickups
• Oversight of agency vehicle maintenance
• Work directly with outside partners to facilitate services when needed. (Landlords, Vendors, IEHP, County staff)
• In partnership with the program manager, provide oversight of the housing retention program
• Update, monitor, and ensure all client housing files are in compliance with the HUD contracts
• Assist Program Manager in creative strategies to ensure client lease compliance while maintaining good standing with the property management companies
• Create all client Occupancy Agreements and the necessary attachments
• Responsible for all aspects of the reasonable accommodation and modification process
• Respond to all emails within one business day
• Regular one on one meeting with each team member
• Oversee all aspects of client lease compliance, including violation documentation and corrective action plans
• Assist with move-in and move-out of clients ensuring contract compliance for vacant units
• Participate in food distribution and food donation pickups as needed
• Participate as needed in County, HUD, and City Meetings
• Responsible for completing monthly reports
• Responsible for setup, disconnection, and monitoring of all client unit and office utilities
• Responsible to ensure timeless and accuracy of all data entry requirements of the housing department
• Responsible to create, implement, and maintain new processes to ensure contract compliance
• On-call as necessary for site emergencies

Skills/Experience/Abilities That Are a Must-Have:

• Knowledge and skills to implement Fair Housing and Landlord Tenant laws
• Knowledge and ability to perform maintenance including but not limited to electrical, plumbing, and minor property maintenance duties
• 2+ years’ experience providing property management services preferred
• Must possess a reliable car and valid driver’s license
• Strong crisis intervention and honed assessment skills, including high risk issues
• Extensive knowledge of Riverside County community resources
• Ability to work independently as well as in a team
• Capacity to form professional relationships with clients and maintain appropriate boundaries

Language

• Good to excellent spelling, grammar and written communication skills
• Excellent telephone and oral communication skills
• Ability to read and interpret documents such as memos, general clerical documents, project and grant reports, safety rules, instruction booklets and manuals
• Ability to write well (e.g., memos, reports, e-mails, agendas, minutes)

Mathematical

• Ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions and decimals
• Ability to analyze data and run reports as appropriate

Reasoning

• Ability to apply common sense and critical thinking to carry out instructions and make decisions within scope of authority
• Ability to deal with problems involving complex and sensitive issues

Computer

• Proficiency in Word, Excel and Outlook

Skills/Abilities We’d Like You to Have:

• High school diploma or GED
• Trade school certificates a plus

Physical Demands of the Job:

Must be able to

• Sit, talk and listen
• Stand, walk and use hands and arms to use a keyboard, handle papers, and reach for the phone
• Occasionally climb or balance, stoop, kneel, crouch or crawl
• Occasionally lift and/or move up to 50 pounds
• Concentration and good hearing are required

Important Notice:

Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).

About Jewish Family Service of San Diego
Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community.  For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving.  At Jewish Family Service, we believe our employees are the backbone of our Agency.  We strive to ensure that each employee is treated with dignity and respect.  Our goal is your success.  Come work at JFS and be our partner in Moving Forward Together.  To learn more about JFS, please visit jfssd.org. 

*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.