Housing Resource Navigator, Center for Jewish Care

Position Title: Housing Resource Navigator

Organization: Jewish Family Service of San Diego

Department:  Center for Jewish Care

Position Type: Full-Time (37.5+ hours/week), Non-Exempt

Work Setting: Onsite

Reports To:  Director, Center for Jewish Care

Pay Range: $25-$28/hour

Total Compensation:  

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

Position Overview:

JFS is looking for a compassionate, mission-driven individual to join the Center for Jewish Care team as our Housing Resource Navigator.   This is an exciting opportunity to have a real impact by assisting families in the Jewish community who are experiencing housing insecurity. The position will partner with families & individuals who are interested in working towards housing stability and ultimately long-term self-sufficiency.

Responsibilities:

• Advocate for families and individuals to support client-driven housing stabilization
• Understand current housing resources and social service supports in San Diego County
• Engage in motivational interviewing with families to support their transition to more permanent housing
• Support individuals to understand and navigate housing tools, including identifying clients’ existing support network as part of a diversionary strategy when ineligible or too long a wait for formal housing programs
• Help clients understand their rights as tenants
• Perform quality data entry using ETOi, collect required information from clients. Maintain client information and case documentation in a confidential and professional manner in ETOi with integrity and in line with the quality standard set by Director, JCIS
• Support clients in gathering and organizing documents needed to secure stable housing
• Serve as client liaison with other service and funding providers across the County
• Work to identify and maintain relationships with housing providers, participating in internal and external case management and housing meetings, trainings, and workshops to stay abreast of trends and best practices
• Identify service gaps/needs and collaborate with others to ensure coordination with the best resources to maximize client success
• Responsible for approval of Client Financial Assistance for housing
• Monitor client progress to determine effectiveness of service delivery and to assess progress towards individual goals and objectives

Skills/Experience/Abilities That Are a Must-Have:

• Bachelor's degree in human services field, master's preferred
• Minimum of two years of experience in a housing case management/resource coordination role
• Understanding of the low-income population and the concept of trauma informed care
• Knowledge of housing resources, CES/HMIS experience preferred
• Demonstrated persistence in finding resources that address the multi-factored impacts of poverty
• Experience setting limits when working with stressed clients, often in some level of urgency
• Ability to show an unconditional positive regard for clients who turn to JFS for support
• Previous training in Motivational Interviewing preferred
• Ability to work with multiple software systems, including complex case management databases
• Comfort in providing services to clients in person and in community, as needed
• Knowledge of Jewish culture and the local Jewish community preferred
• Desire to work in an integrated team environment

Important Notice:

Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).

About Jewish Family Service of San Diego
Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community.  For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving.  At Jewish Family Service, we believe our employees are the backbone of our Agency.  We strive to ensure that each employee is treated with dignity and respect.  Our goal is your success.  Come work at JFS and be our partner in Moving Forward Together.  To learn more about JFS, please visit jfssd.org. 

*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.