IEHP Administrative Assistant, IEHP Desert Programs

Position Title: IEHP Administrative Assistant

Organization: Jewish Family Service of San Diego

Department: Desert Programs

Position Type: Full- Time (37.5+ hours/week), Non-Exempt

Work Setting: Onsite

Reports To: Program Manager

Pay Range: $21.72/hour

Total Compensation:

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Time Away from Work

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

Position Overview

JFS is looking for a compassionate, mission-driven individual to join the Desert team as an Administrative Assistant. In this role, you have the opportunity to use your organizational skills and office experience to make a meaningful difference in your community and help change lives across Riverside and San Bernardino County. The Administrative Assistant plays an integral role on the team and supports the entire agency by assisting in data entry, greeting clients and visitors, audit preparation and maintenance of program documents. This position reports directly to the Program Manager and works closely with the other admin staff and the rest of the IEHP team.

Responsibilities:

• Properly check guests/clients in and out in a welcoming manner
• Proficiently answer/reroute phone calls and emails as appropriate
• Maintain a clean and organized environment
• Receive and sort mail
• Greet and direct vendors/deliveries
• Assist other programs as needed and as time allows’
• Interact effectively and courteously with all levels of management and staff
• Perform other similar duties and projects as assigned and requested
• Process monthly claims with vendor
• Process monthly disputes with vendor
• Assist in regular file audits
• Assist as needed with outreach services for walk-in clients
• Assist in drafting documents and letters as needed
• Assist in regular mailing of program documents as needed

Skills/Experience/Abilities That Are a Must-Have:

• Must have a valid CA driver's license, insurance, a reliable personal vehicle, and a willingness to travel off-site
• Ability to pass a pre-employment drug test
• High School Diploma or GED
• Intermediate computer knowledge using Microsoft Outlook, Excel, and Word
• Previous Customer Service Experience
• Excellent communication and customer service skills
• Must be dependable, reliable, responsible, and have a strong work ethic
• Must be able to handle multiple phone calls, be able to multi-task and prioritize duties
• Work cohesively with others in a fast-paced environment
• Must be comfortable enforcing the agencies policies and procedures
• Accountable for the responsibilities of the position and accepts constructive criticism in a positive manner
• Ability to work independently, sometimes with limited supervision
• Reliable transportation to arrive at work on-time
• Ability to maintain HIPAA compliant confidentiality and discretion with regard to sensitive personal information of organization, guest, and clients
• Treat others with respect; show sensitivity to and respect for cultural differences; support diverse workforce and help ensure a workplace and community free from unlawful discrimination and harassment

Skills/Abilities We’d Like You to Have:

• At least 1 year of professional experience in an administrative role, ideally in a rapidly evolving institution

Physical Requirements:

• Sit, talk, and listen
• Stand, walk and use hands and arms to use a keyboard, handle papers, and reach for the phone
• Occasionally lift and/or move up to 20 pounds

Important Notice:

Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).

About Jewish Family Service of San Diego

Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together. To learn more about JFS, please visit jfssd.org.

*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.