Operations Associate

University of Maryland Hillel

Role Overview

Maryland Hillel seeks a motivated, creative individual with strong communication and organizational skills to serve as the full-time Operations Associate. This individual will work with the Operations, Program and Development teams to develop and promote a vibrant, pluralistic Jewish community at the University of Maryland.  The Operations Associate will report to the Director of Finance and Operations.

What You’ll Do

• Assist with database management: update and clean-up lists, merge records, update system, and coordinate between various database systems, including Salesforce, Maryland Hillel’s website and MailChimp.


• Run lists, queries, and reports to assist the development team in meeting our annual campaign goals.


• Provide administrative support as needed for a variety of internal and external programs and events to include but not limited to creating and test forms for relevant program registrations, surveys and donations.


• Coordinate logistics with staff and student leaders for program needs.


• Maintain Maryland Hillel’s website.


• Assist the Director of Finance and Operations on building security and security protocols and emergency management planning.


• Serve as the liaison between outside catering groups and Dining Manager.


• Other duties as assigned.

On a day to day basis you will

• Manage Salesforce, our development database through data entry. record creation, and reporting.


• Manage Maryland Hillel website and create website forms through Gravity Forms.


• Support the Executive Director and Director of Finance and Operations in managing organizational processes, including report building, communications, and marketing.


• Liaison between Kosher Dining Director and outside catering groups to plan and prepare for group visits. 

What You’ll Bring to the Job

• Bachelor's degree 


• One to three years' experience in an administrative position, preferably in a non-profit organization.


• Excellent verbal and written communications skills as well as interpersonal skills.


• Intermediate knowledge of Microsoft Word, Excel, Powerpoint, Canva, and social media platforms; Instagram, Facebook, LinkedIn and Database Management experience – Salesforce preferred.


• Ability to present information concisely and effectively, both verbally and in writing.


• Ability to work independently with little supervision.


• A self-starter, data and deadline driven, and ability to multi-task with solid organizational and time-management skills.


• Ability to collaborate across teams both inside and outside of Hillel, successfully managing multiple priorities.  


• Willingness to facilitate conversations and learn more about Judaism and Israel in a way that inspires stakeholders to invest in our work.


• A sense of humor and a positive attitude

What You’ll Receive

• Hillel offers a comprehensive benefits package. 


• Salary range is $48-$55k commensurate with experience. 


• A comprehensive benefits package, including health insurance, retirement plan, Life, AD&D and Long Term Disability (LTD) insurances, Flexible Spending accounts, generous vacation/sick time, and parental leave.


• Great professional development, mentoring, and skill building opportunities.


• Plenty of Hillel and university schwag.


• Competitive salary in the non-profit marketplace.

About University of Maryland Hillel

Maryland Hillel, located in College Park, MD in close proximity to Washington, DC, enjoys a national reputation for its Jewish community, both due to its size with some 5,800 Jewish undergrads, and, more critically, due to the vibrancy of Jewish life on campus. A team of 9 professionals work in concert with Jewish students to facilitate a veritable menu of experiences and opportunities. Hillel strives to ensure that Jewish students derive meaning and value from connecting, in their individual ways, with our tradition, heritage, and Israel. Maryland Hillel draws students to the University of Maryland from around the country with large contingents from Maryland, the tristate area, Florida and California. Following many years of growth, Hillel is conducting a capital campaign to construct a custom-built 38,000 square foot Jewish student center to continue to support this thriving Jewish community into the future. 

University of Maryland is affiliated with Hillel International. Hillel International enriches the lives of Jewish students so they may enrich the Jewish people and the world, and envisions a world where every student is inspired to make an enduring commitment to Jewish life, learning and Israel.