Program Coordinator

San Diego Youth Services:  Who we are

1. Meet the basic needs of youth.  Hunger, poverty and youth homelessness are on the rise for many youth and their families today. We help meet these basic needs for youth. What could be more vital than food and shelter? We provide safe places to live and long-term solutions through shelter, foster homes, community centers and housing.
2. Create positive connection. We help youth focus on positive life changes and healthy relationships as part of providing needed resources and services. San Diego Youth Services has long provided foster homes and adoption support services for families considering adopting a youth in the foster care system.
3. Help youth develop life skills. In addition to a range of safe and stable housing options, we offer support to help youth develop the independent living skills necessary to become self-sufficient and keep off the streets.
4. Promote overall health and well-being. Early intervention and care for the whole child are critical. We provide a broad continuum of services to help youth overcome trauma and challenges that put them at risk, including case management, counseling, mental health treatment and educational support and resources.

1. Program Financials
   1. Assist in monitoring and ensuring compliance with the program budget, purchasing, inventory, management, and documentation of facility spending
   2. Monitor expenses and submit appropriate expenditure forms to the Program Manager.
   3. Update appropriate fiscal year Live GL with weekly check requests for designated categories; review monthly GL including operating expenses
   4. Provide timely and necessary reports and statistics to funding sources.

1. 1. Ensure the development, implementation, and evaluation of all components of the program are being coordinated
   2. Ensure quality control of data collection and services.
   3. Identify and delegate component activities as reflected in goals & objectives of contract. This may include the provision of direct service delivery
   4. Provide general administrative support
   5. Maintain day-to-day cleanliness, order of the physical facility & grounds and meeting health and safety standards.
   6. Work in collaboration with other internal and external components by participating and coordinating referrals, activities and services.
   7. Monitor and report any necessary facility, I.T. or equipment repairs
   8. Ensure program has food, snacks, office and therapeutic supplies.
   9. Create and keep up to date policy and procedures manuals and onboarding & training handbooks for staff, volunteers and interns.
   10. Provide program coverage when needed
2. Clinic Administration
   1. Support clinic administrative staff to develop and update as necessary medical records management databases in EHR and Excel applications.
   2. Support clinic administrative staff in determining service-partners health coverage and program eligibility through screening referrals & accurately gather service partner’s financial information and determine yearly deductible.
   3. Process requests for release of medical, personal or other information pertaining to clients or patients.
3. Personnel
   1. Onboard, coordinate and supervise volunteers, complete 3-month volunteer evaluations and complete monthly Volunteer Hours Report.
   2. Ensure adequate program coverage during hours of operation, which may include adjusting time for coverage purposes.
4. Perform other duties as assigned or required.

• Bachelor's degree in social work or related field with two years equivalent experience required, master’s degree preferred.
• Professional written and verbal communication skills.
• Bookkeeping, record keeping, data collection and contract compliance abilities.
• Experience working with social services and youth programming preferred.
• Bilingual preferred, though not required. Experience working Medi-Cal billing preferred.
• Knowledge of Microsoft programs including Excel, Word, Outlook. Must be able to work with and represent a culturally and ethnically diverse community.
• Trained and committed to cultural awareness.
• Must be able to pass clearance for working with minors.
• Able to remain personable and organized even in stressed or busy circumstances.
• Valid CA driver’s license, good driving record and willingness to use own properly insured vehicle on the job (mileage reimbursed).
• Maintain certification in CPR and First Aid. Employment is subject to required clearances which include tuberculosis test, fingerprinting, background checks, and drug testing. Available to work evenings and weekends as needed.

• Adhere to and uphold the rigorous standards of SDYS as mandated by its mission, purpose, guiding principles and standards of quality.
• Maintain confidentiality and privacy standards of service partner protected health information and other applicable information and material in accordance to agency and center policies, and applicable regulations and laws including HIPAA. 
• Welcome and support SDYS volunteers and assist them in accomplishing their services whenever applicable.
• Effectively communicate with people from diverse backgrounds and experiences.
• Receive and give supportive feedback to foster equity and inclusion in working relationships.
• Recognize, nurture, and learn from strengths in co-workers.
• Maintain warm, welcoming and safe work environments.
• Possess flexibility to accomplish job responsibilities in several work environments, whether it be from home, on the road, or in an office.