Refugee Resettlement Case Management - Intern

I. Position Summary: Case management interns will support various case managers in providing and documenting client services as they adjust to their new life in the US. This position includes both office work and direct client support, including filing, scanning, scheduling, visiting clients in their homes, and accompanying them to appointments. Willingness and means to transport clients are strongly preferred.

This is an unpaid internship position that requires a minimum commitment of 15 hours a week for at least two months.

Responsibilities:

PRIMARY RESPONSIBILITIES: Interns in this position will assist case managers with the following:  

· Helping clients reach self-sufficiency as they begin life in America 

· Map community assets and help make referrals to community partners 

· Assist in scheduling appointments for clients and transport them to appointments 

· Visiting clients in their homes and accompanying them to appointments 

· Educate clients on U.S. healthcare and social service systems, cultural understanding and getting to know their neighborhood 

· Assist clients in applying for social service assistance programs 

· Input client information into JFS’s database 

· Communicate client concerns with staff and coordinate service plan with supervisor 

· Other duties as assigned 

SECONDARY RESPONSIBILITIES: 

· Submit hours on the volunteer portal, VicNet. 

· Report any concerns to the client’s case manager. 

· Have a positive and significant impact on the lives of refugees in the greater metro Denver community.? 

· Assist in providing a safe, warm, and welcoming environment to new refugee families.? 

· Enrich your life by helping another.? 

COVID-19 considerations:

Must be fully vaccinated for COVID-19 (proof required), subject to legally required exemptions.

Agency Overview:

JFS is a nonprofit human services organization that serves anyone in need – regardless of their circumstances or religious beliefs.

We believe in a shared responsibility to support impactful changes throughout our community.

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Do you have to be Jewish to work at JFS? No. JFS encourages applications from people of all races, colors, religions, national origins, sex (including gender identity), political affiliation, sexual orientation, marital status, ages, disabilities, genetic information, membership in an employee organization, parental status, military status, or any other status protected by law or regulation.

Founded over 150 years ago, we currently offer more than 30 programs and services, including food security, housing stability, mental health counseling, aging care, employment support, and disability services. JFS takes a holistic approach, assessing the various needs of the individual or family and providing the appropriate services all from one organization. We continuously evaluate the evolving challenges of our community and adapt or develop programs that respond to the resulting needs.

Qualifications: 

· Excellent communication and writing skills 

· Organized with attention to detail 

· Able to work independently and under pressure 

· An interest in international and refugee issues 

· Creativity and initiative to follow through on projects 

· Strong desire to help people and enthusiasm for working in a multicultural setting 

· Computer literacy – preferably with PC systems 

· A driver’s license, vehicle, and auto insurance. Willingness and means to transport clients preferred. 

· Background check (renewed every 3 years) and signed confidentiality and policy agreements 

Education:

· To qualify for an internship the applicant must be enrolled in or recently graduated from an academic program.

· All Interns must interview with all individual(s) who will provide assignment of internship tasks and internship supervision.

· Interns must pass all background checks that would be required of an employee performing the same or similar tasks or working with the same population.

Training:

Intern must attend the resettlement info session and additional specialized training.