Case Manager
At The Jewish Board, we don’t just make a difference – we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that’s been helping communities across New York City for almost 150 years and see just how big of a difference you can make.
Reasons you’ll love working with us:
If you have a particular age range or population you’re interested in working with, you can find your niche here. Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.
- We’re committed to supporting your career development by encouraging mobility and advancement across different program types and jobs.
- With 70 locations throughout the five boroughs, you can work close to where you live.
- Generous vacation time and 15 paid holidays will help you achieve a healthy work/life balance.
- We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays.
- You’ll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit.
How you can make a bigger difference:
PURPOSE:
The Supervised Independent Living Program (SILP) provides transitional living environment for older youth who are ready to move towards independent living but could benefit from a supportive environment to build the skills required to live independently. The SILP provides resources for youth 18-21 years old who are experiencing challenges as they transition to adulthood.
POSITION OVERVIEW:
The Case Manager provides support, counseling, case planning and works with the youth towards independent living.
KEY ESSENTIAL FUNCTIONS (List the functions that are essential to achieve the goals):
Client Engagement:
- Carries a caseload of clients and provides services to those residents within the scope of program regulations and agency mission.
- Evaluates and assesses independent living skills and supports clients in meeting individual goals.
- Teach the clients how to advocate for themselves with service providers by modeling advocacy skills.
- Links clients to community-based treatment and collaborate with other services providers when coordinating services within the Jewish Board as well as with community providers.
- Practice person-centered and collaborative service planning with clients, also ensuring service plans are completed and signed by client according to regulatory guidelines and standards.
- Interprets and explains agency policies and procedures to client.
- Run groups under supervision of the clinical supervisor.
- Supports residents toward the goal of medication management independence, including appropriate person-centered interventions.
- Accompanies residents to appointments as needed.
- Makes weekly home visits during business hours as well as after hours as needed.
- Attends court for the clients.
- Other tasks as assigned.
Team Process:
- Participates in intake, assessment, discharge, and follow-up conferences with service providers, ACS/ OCFS where needed.
- Participates in regular staff meetings and training.
- Travel to offsite meetings and trainings.
DOCUMENTATION:
- Files incident reports as appropriate.
- Complete paperwork, including case notes, FASPs, PHR’s and court reports, in a timely manner.
- Complete monthly home inspection.
- Participate in audit preparation.
- Ensures progress notes meet monthly billing documentation requirements, if applicable.
CORE COMPETENCIES for the position include:
- Excellent resident engagement skills
- Strong verbal and written communication skills
- Attention to detail
- Ability to work independently as well as with a team
EDUCATIONAL / TRAINING REQUIRED (List all that is required to achieve this position):
- A bachelor’s degree is required, master’s degree in human services or related field preferred
ADDITIONAL QUALIFIICATIONS NEEDED:
- Willingness to work with young adults living with the impact of trauma and experience mental health challenges.
- Compassion and respect for vulnerable individuals.
- Patience and understanding for the sometimes-slow process of stabilization and recovery.
COMPUTER SKILLS REQUIRED (List the computer skills needed):
- Familiarity with working in windows, Microsoft word, excel, Teams etc.
- Ability and willingness to learn new systems and application software.
- Familiarity with Connections (ACS record), preferred.
- Familiarity with telehealth.
VISUAL AND MANUAL DEXIERITY:
- The candidate should be able to read documents for analytical purposes such as computer information, Excel spreadsheets, software, computer graphic design programs, etc.
- Limited applications of manual dexterity and hand-eye coordination.
WORK ENVIRONMENT / PHYSICAL EFFORT:
- Travel in the community with residents.
- Willingness to travel between locations.
- Walk up and down stairs
If you join us, you’ll have these great benefits:
- Generous paid time off in addition to paid agency holidays and 15 sick days
- Affordable and high-quality medical/dental/vision plans
- Tuition assistance and educational loan forgiveness
- Free continuing education opportunities
- 403(b) retirement benefits and a pension
- Flexible spending accounts for health and transportation
- 24/7 Accessible Employee Assistance Program
- Life and disability insurance
- Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee
Who we are:
The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.
More on Equal Opportunity:
We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.