Donor Stewardship and Gratitude Coordinator

About Us 

Friends of the Israel Defense Forces (FIDF) is a humanitarian nonprofit that provides life-changing support for the courageous young men and women of the Israel Defense Forces (IDF). We transform their lives through empowering educational, financial, well-being, and cultural initiatives as they protect the State of Israel and her people. Inspired by them, we strive to champion a culture of courage worldwide, ensuring a secure and thriving Israel today and forever.  

Our community of supporters and staff are passionate, courageous, and impactful. Our work is driven by core values that transcend gender, age, political leanings, nationality, and religion. Our vital mission and breadth of programs resonate with a diverse array of supporters – all are welcome!  

Our workplace is vibrant and dynamic, encouraging bold creativity, ingenuity, and vision. We’re searching for new talent to contribute to our mission and team.  

For more information on Friends of the Israel Defense Forces, please visit FIDF’s website 

About The Role 

This role works for the MidAtlantic region, in collaboration with the FIDF National office to ensure the regional stewardship process of our Giving Society members is in synch with all national efforts. The Donor Stewardship and Gratitude Coordinator will work with the National office to align regional stewardship for our Giving Society members with national initiatives. Key responsibilities include serving as a local concierge for members, providing gratitude and stewardship for current and prospective donors, managing Base Visit requests, arranging meetings for IMPACT and Adopt-a-Unit donors, and coordinating gratitude gifts and thank you notes. You will also assist regional chapters with mailings, thank you calls, and event follow-up, prepare Tribute Cards as needed, and provide administrative support for donor needs and event logistics. This role is ideal for someone organized and passionate about donor relations, eager to contribute to our Giving Society initiatives.

Essential Job Duties 

• Gratitude and Stewardship support of donors who are pre-giving society ($5K+)
• Manage Base Visit requests with pre and post visit follow-up
• Arrange in-person and Zoom meetings for IMPACT donors and Adopt-a-Unit donors 
• Manage gratitude gifts and thank you notes in collaboration with the fundraiser on the gift
• Assist region and chapters with mailings, thank you calls and event follow-up
• Prepare and mail Tribute Cards as needed for any donor in the region
• Provide Admin support for team members to assist with donor needs and event logistics 
  1. On-site support at small and large scale FIDF events in the region
  2. Ensure all giving society members receive recognition at events. Recognition should appropriately fit the size and scale of the event
• Work closely with Gratitude Chair from Chapter boards for calls and letters completed by volunteers
• Field calls from regional and national phone line (shared responsibility across multiple team members)
• Monitor inventory of event materials and supply needs for the region

Qualifications 

• Bachelor’s degree in Nonprofit Management, Communications, Business Administration, or a related field preferred
• Minimum of 2-5 years of administrative experience in administrative, preferably in a nonprofit organization
• Proven experience in event planning and coordination
• Familiarity with stewardship practices and donor recognition strategies
• Experience working with volunteers and managing multiple projects simultaneously
• Strong interpersonal and communication skills, with the ability to build relationships with donors and stakeholders
• Exceptional organizational and time-management abilities, with attention to detail
• Proficiency in Microsoft Office Suite and experience with donor management software
• Ability to work collaboratively within a team and across departments

Benefits 

Medical, Dental, Vision, Early dismissal for Shabbat, 403b with employer matching, Life Insurance, Disability Insurance, FSA, Jewish and Federal paid holidays, sick days and vacation.