Please note that this job is a contracted position. This person will be contracted at a rate between $5,750 - $6,000/month.
Fall / Early Winter Support Needs: September 9, 2024 – February 28, 2025
Position Summary: As the interim Senior Manager for BBYO Movement Experience, you will be responsible for executing a recruitment plan to enroll Jewish teens in 8th – 12th grade for our BBYO Passport summer 2025 programs as well as supporting our customer service department. In addition, you will be responsible for planning and executing IC’s AZAA/BBGG program. This role collaborates closely with our passport operations team, strategizing and implementing recruitment initiatives—both in-person and virtual—to meet enrollment goals and extend our reach within target regions and communities.
Qualifications
- Previous experience in sales/program recruitment, preferably in the youth travel or education sector.
- Strong organizational and customer service skills with the ability to manage multiple tasks and deadlines effectively.
- Excellent program planning, communication and interpersonal skills, both written and verbal.
- Proficiency in Microsoft Office Suite and Salesforce.
- Ability to work independently and collaboratively in a fast-paced environment.
- Ability to travel to regions about 1-2 times a month and travel to International Convention
Key Responsibilities include but are not limited to:
Customer Service
- Analyze past summer data to identify leads from canceled, waitlisted, and registered families for 2025.
- Respond to BBYO Summer inbox emails and calls within 24-48 hours.
- Follow up with payment and form inquiries
Summer Program Recruitment
- Manage BBYO’s Moves Managemdent System (CRM) by updating weekly registration data.
- Collaborate with operations & marketing to update SharePoint Recruitment page with trip details, dates, prices, sessions, and marketing materials.
- Schedule and manage Zoom and in-person recruitment sessions
- Identify recruitment channels including staff, Passport alumni, communities, and alumni families.
- Research and staff in-person summer fairs targeting high school-age teens.
- Map out and schedule in-person recruitment sessions within partner communities and alumni homes.
- Coordinate BBYO staff-led sessions in various locations such as JCCs, private schools, BBYO chapters, and Passport alumni homes.
- Maintain a recruitment schedule using Calendly for Customer Service team calls.
- Conduct program recruitment calls daily with follow-up touchpoints.
- Track leads and maintains communication with prospective families.
- Collaborate with Community Impact department for personalized program presentations.
Partnership Building and Collaboration
- Liaise with the Community Impact team to align recruitment efforts with organizational events.
- Establish partnerships with referral services and explore collaboration with Jewish and camp-related groups on social media.
- Explore networking events in the teen travel/camp sphere for potential attendance or advertisement opportunities.
International Convention AZAA/BBGG Program Lead
- Confirm athletic venue(s), with BBYO approval.
- Plan sports recreational schedule for competitive/rec play for up to 1000 teens
- Plan workshops with instructors, nutritionists, etc.
- Recruit 5 brand pop-ups for the event
- Meeting deadlines in the IC production schedule
- Incorporate Jewish element to experience
- Manage a planning team and an onsite team
- Assign staff duties to on-site team provided
- Manage On-Site departures
- On-Site Services at International Convention 2025 in Denver, Colorado
- Responsible for ordering and inventorying supplies
- Pack supplies at the end of Convention
- Attend one site visit to Denver ahead of convention coinciding with current planned BBYO dates of October 2024
- Attend all required staff trainings both virtually and on-site
- Other duties at IC as assigned after AZAA/BBGG
This list is not meant to be all encompassing. There may be minor additions as assigned.