FDR Services is the leading provider of a full line of healthcare linen, uniform and resident clothing services to hospitals, continuing care and rehabilitation centers in the Mid-Atlantic region from its processing facilities in Hempstead, New York.
FDR's knowledgeable staff is structured to assist each facility in meeting their patient care needs, and is committed to providing the highest quality service and products throughout the healthcare market
Job Summary:
The Internal Linen Tech is responsible for performing the necessary daily internal linen distribution, provide linen management support and complete the related service functions while maintaining a high level of communication between FDR Services Corp. and The New Jewish Home.
Essential Job Duties and Responsibilities:
Communicate with customer's user departments in a professional manner as necessary.
Manage all par levels, inventory levels and usage ratios for each unit.
Inform FDR Services Corp. and The New Jewish Home of all service activities.
Maintain a daily log book of customer requests and internal communications.
Ensure all paperwork is maintained and distributed as required. Including, but not limited to linen utilization reports, monthly reports and service reports.
Measure and communicate overall customer satisfaction with the linen services at The New Jewish Home.
Maintain daily communication between The New Jewish Home and FDR Services Corp. including daily order adjustments.
Manage all clean and soil weights to ensure soil return performance is within standards.
Monitor any loss from customer and participate in loss and abuse prevention programs.
Completion of all training and educational programs required by The New Jewish Home and FDR Services Corp.
Maintain professional standards consistent with the expectations of The New Jewish Home and FDR Services Corp.
Other duties as assigned