Program Manager, Diller Teen Tikkun Olam Awards

ORGANIZATIONAL OVERVIEW 

The Diller Teen Tikkun Olam Awards, a program of the Helen Diller Family Foundation, annually recognizes and awards up to 15 exceptional Jewish teens from across the United States. Teens are honored for their leadership of initiatives that make the world a better place. Recipients are awarded $36,000 each to support their education or to further their social impact.

Helen Diller created the Awards in San Francisco in 2007, expanding in 2012 to include Awardees from across the United States. Past recipients of the Award continue to connect in a network of alumni who support each other’s work and impact. 

ROLE SUMMARY  

The Program Manager is a strategic project and relationship manager who specializes in communications, outreach, and various elements of the annual Awards program cycle. The Program Manager will lead outreach to key organizations across the United States, including Jewish institutions and youth-serving organizations. They will implement and build upon existing outreach strategies to maintain and develop relationships in service of promoting nominations and applications. As a primary relationship builder for the program, the Program Manager will develop institutional relationships with national and statewide (within California) networks as well as expanding into new networks relevant to Diller’s work. Overseeing all communications and materials for outreach and event purposes, the Program Manager will work closely with the Marketing & Communications team and will manage a part-time, seasonal outreach team.  

The Program Manager will collaborate and provide support for the year-round Awards program including in-person and virtual events and will work directly with teens during the Awards selection process. 

The role reports to Managing Director, Diller Teen Tikkun Olam Awards.

ESSENTIAL FUNCTIONS 

• Manage and execute outreach and partnership strategies through phone, emails, and mailings, for the purpose of receiving nominations and applications of highly qualified, diverse teens.
• Develop and maintain key partnerships within the Jewish and secular communities while expanding the program’s current scope of partnerships.
• Distribute communication materials including copy for newsletters, emails, and other outreach and marketing needs.
• Coordinate approval, organization and distribution of all outreach materials to ensure clear and effective messaging across multiple platforms.
• Liaise with external agencies and consultants to ensure accurate language and brand representation.
• Update and maintain analytical reports pertaining to outreach in order to analyze trends and opportunities, enabling data-informed decisions for future initiatives.
• Support the annual Awards program by assisting with due diligence of candidates during the review and selection process, and by helping to manage in-person and virtual events.
• Work with the Managing Director and Social Media Manager on annual marketing strategy for unpaid and paid marketing campaigns to sustain and increase the number of qualified and diverse nominees and applicants.
• Provide support to teen applicants, nominators, and alumni, as needed.

QUALIFICATIONS (KNOWLEDGE, SKILLS, ABILITIES) 

• Working knowledge of the Jewish community, Jewish communal organizations, teen programs, and Jewish traditions, with a strong preference for previous experience working in the Jewish non-profit space. Experience or interest in working with teens or youth development preferred. 
• Proven project management experience with the ability to work both collaboratively and independently with flexibility.
• Strong attention to detail including meeting deadlines and managing multiple projects simultaneously.
• Excellent interpersonal skills; demonstrated ability to cultivate and maintain relationships with partners in the field, particularly in the Jewish community. 
• Excellent writing, composition, grammar, and editing skills and some experience writing external-facing materials.
• Previous experience collaborating within a small team and managing time efficiently with team members and relevant stakeholders.
• Experience with the following systems-related tools: Salesforce (Pardot knowledge a plus), Airtable, and MS Office Suite. Knowledge of Adobe, Illustrator and Canva is helpful.
• Self-starter with the ability to quickly learn new technologies as needed.
• Empathy and drive to learn about and understand the Jewish value of tikkun olam (repairing the world) and the teen voice.
• Supervision experience relating to a team of temporary staff and/or summer interns.

 EDUCATION AND EXPERIENCE  

• 5 to 7 years of program management experience within the non-profit sector, including managing partnerships and some outreach.
• Bachelor’s degree in a related field.

Excellent benefits — medical, dental, vision, vacation, sick pay, holidays (including Jewish), and retirement plan. 

Strong preference for San Fransico Bay Area applicants where the position will be hybrid between office and work from home. Outstanding applicants from elsewhere in the United States will be considered for a remote position with travel to the San Francisco Bay Area as needed, approximately 4-5 times per year. 

ADDITIONAL ORGANIZATIONAL INFORMATION: Diller Teen Tikkun Olam Awards is housed within The Jewish Community Federation and Endowment Fund (the Federation). Staff members are employed by the Federation, though many work remotely in other communities.

EMPLOYMENT PRACTICES

The Federation views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a company culture where everyone can thrive. We strive to create a community that draws upon the widest possible talent pool to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values. The Jewish Community Federation and Endowment Fund is an equal opportunity employer.